Main Benefits

Allow your customers to order for Pickup & Delivery directly from your website and social media channels

At your venue, minimise physical contact with customers by allowing them to order and pay from their table

No download required - Easy setup, only takes a few days to go live

Our clients reported an increase of their restaurant’s gross income by 5%-10%

customize on your desktop

Customisation

You can customise your ordering platform by adding your own logo.
When adding a new menu, you can set up a specific location and schedule options.
Plus, you can enter a description and dietary requirements such as vegetarian, vegan, gluten free, nut free, diary free. This will allow your customers to be able to see which products they can pick up depending on their allergies.

Menu configuration & items

When adding a new menu, you can set up a specific location and schedule options, either recurring or for a specific date.

When listing your items, you can enter a description and dietary requirements such as vegetarian, vegan, gluten free, nut free, diary free. This will allow your customers to be able to see which products they can pick up depending on their allergies.

hl menu displayed on mobile and desktop
Point of sales terminal

Export products from Sysnet to OrderNow

A utility designed to easily upload your menu items from Sysnet to the OrderNow cloud.

Setting up for Delivery and Pickup

You can choose to offer Delivery only, or Pickup only or include both as an additional option. 

Orders will be sent to the Sysnet system and printed using the designated printer with customer and delivery details. 

You can set a minimum order total that must be met. The minimum order total excludes delivery fee.

online booking notification template
mobile phone with ordernow requested time

Item availability

Customers can choose a requested date and time for pickup and delivery orders. The date and time options are determined by the menu schedules for the ordering widget.

When the customer chooses a date and time, the menu/s scheduled for that time are loaded.
The items within the order are checked to ensure they are available. If they aren’t, the customer is warned and must remove items from the order or change the requested time.

Order workflow

Once the payment is approved, the order is taken and sent to the Sysnet integration. If the order fails to be received by the venue within 5 minutes or fails to process, we email the venue that the order failed. As a result, venues have control over what they do with orders, they are able to accept or reject the order manually in the OrderNow.